How to Improve Guest Experience in Hotel: A Comprehensive Guide for Hospitality Professionals In today’s competitive hospitality industry, how to improve guest experience in hotel is no longer optional—it is essential. Guests today expect personalized services, seamless interactions, and unforgettable stays. For hotel management students and aspiring hospitality professionals, mastering the art of guest satisfaction […]
Being Polite — The Finest Trait of a True Professional By Swati Kaushal, Head – Placements, Servo Hospitality School Politeness is one of the simplest yet most powerful traits a person can possess. In today’s fast-paced and competitive world, where everyone is rushing to meet deadlines and prove themselves, the value of being polite is […]
14 stress management techniques for work and beyond Stress at work doesn’t have to take over your day (or your life). These stress management techniques can help you stay grounded, focused, and way less frazzled. Quick stress management techniques for immediate relief How do you manage stress at work? When stress hits, you don’t always […]
“Global Citizens (Gen Z) Hospitality : – Go Global Now or Build Strong Roots in India?” Many Indian hospitality students have big dreams of working abroad and becoming global citizens. They often wonder if they should try for internships and jobs in foreign countries right after their studies or first gain experience by working in […]
“That’s Not My Job” — The Most Dangerous Phrase in Hospitality In the world of hospitality, few phrases can damage a guest’s experience—or a hotel’s reputation—faster than the words: “That’s not my job.” At first glance, it might seem like an innocent statement. After all, everyone has defined roles and responsibilities. But in hospitality, where […]
Creating a Positive Customer Experience In the hotel business, the front office department plays a vital role in shaping the guest’s overall impression. It is often described as the heart of the hotel, where guests form their first and last opinions. Every smile, greeting, and interaction at the front desk contributes to how guests remember […]
How To Become a Hotel Manager? – Complete Guide by Servo IHM Are you passionate about hospitality and dream of leading a hotel or resort? Becoming a hotel manager is a rewarding and dynamic career that combines leadership, customer service, operations, and strategic thinking. If you’re looking to understand how to become a hotel manager, […]
The Art of Mixology: Unlocking the Secrets to Becoming a Cocktail Craftsperson If you’ve ever sat at a bar and watched a bartender shake, stir, garnish, and serve up a perfectly balanced drink, then you’re likely watching mixology in action. But what exactly is mixology, and how does one go from bartender to mixologist? Let’s […]
Famous World Chefs and Their Contributions: Shaping the Culinary World The world of culinary arts is defined by the vision, creativity, and dedication of famous world chefs and their contributions. These chefs have not only elevated cuisines but also inspired generations of culinary professionals. For students at Servo Hospitality School (Servo IHM) in Dehradun, learning […]
Millets: The Super Grains of the Future In recent years, millets have made a remarkable comeback in India’s food culture. Once considered the “poor man’s food,” these humble grains are now being recognized worldwide as superfoods for their nutritional value, resilience, and sustainability. India, being the largest producer of millets in the world, has also […]
