Privacy Policy
Last updated: September 2026
1. Introduction
SERVO Hospitality School, Dehradun ("SERVO", "we", "us", "our") operates this website. This Privacy Policy explains what information we collect from visitors and students, how we use it, and the choices you have regarding your information.
2. Information We Collect
When you fill out an enquiry, admission or callback form on this website, we may collect:
- Your full name
- Phone number
- Email address (where provided)
- Educational qualification and course of interest
- Any other information you choose to share with our admissions team
We may also automatically collect limited technical information such as browser type, device type and pages visited, through standard website analytics tools.
3. How We Use Your Information
- To respond to your enquiry and provide course, fee and admission details
- To contact you via phone call, SMS or WhatsApp regarding your enquiry
- To process your application if you choose to enrol
- To improve our website and communication based on visitor behaviour
We do not sell your personal information to third parties.
4. Sharing of Information
We may share your information with:
- Our internal admissions and counselling team
- Third-party awarding bodies (such as CTH, United Kingdom and OTHM Qualifications) only where required to process a qualification or enrolment
- Service providers who help us operate our website, forms or communication tools (e.g. WhatsApp Business, form/CRM software), bound by confidentiality obligations
5. Cookies
Our website may use cookies to remember your preferences and understand how visitors use our site. You can disable cookies through your browser settings, though some features of the website may not function as intended.
6. Data Retention
We retain enquiry and admission-related information for as long as necessary to respond to your enquiry, process your admission, and comply with our legal and academic record-keeping obligations.
7. Your Rights
You may contact us at any time to:
- Request a copy of the information we hold about you
- Request correction of inaccurate information
- Request deletion of your information, subject to any legal or academic record-keeping requirements
- Withdraw consent to being contacted for marketing purposes
8. Data Security
We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "last updated" date.
10. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
- Phone: +91 76174 77585, +91 72530 00357, +91 72530 00338
- Address: 3rd Floor, 81-D, Rajpur Road, Hathibarkala, Salawala, Dehradun
- Website: servohotelmanagementinstitute.com